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Leadership Team

Leadership Support

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Kathy McConnell

Kathy is our Billing and Compliance Officer, ensuring our team stays up to date with industry regulations and remains fully compliant. With 30 years of medical billing experience, Kathy brings a wealth of knowledge to Collective Revenue Consulting. She began her career in an ophthalmology practice where she held various roles, including front desk associate, billing supervisor, and office manager. In 2014, she shifted her focus to eyecare billing, developing extensive expertise in the full revenue cycle. Her experience spans coding, charge entry, claims submission, payment posting, denial follow-ups, and accounts receivable management. Kathy has a passion for the “detective work” involved in researching unpaid claims and is dedicated to helping optometrists maximize their revenue through her expertise and efficient billing strategies. She currently resides in Kansas City, MO, with her husband, Bob, and their five spoiled cats.

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Miranda Farrington

Miranda is the steady hand at the heart of Collective Revenue Management Solutions. As our Administrative Coordinator, she brings warmth, order, and consistency to everything she does—from organizing internal operations to supporting both our clients and team behind the scenes. Her sharp attention to detail and genuine care for people make her an invaluable asset to our company. Whether she’s managing schedules or ensuring smooth communication, Miranda helps keep our mission on course with grace and professionalism.

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